Privacy Policy

Last Updated: 22 April 2025

Programmatix Institute (hereinafter referred to as “Programmatix Institute”, “we”, “us”, or “our”) is a coaching and training institute operating in Mumbai and accessible through its website https://www.programmatixinstitute.com (hereinafter referred to as the “Website”).

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our Website, enquire about our courses, enroll in our programs, or interact with us in any manner.

By accessing or using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy and applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Definitions

  • Personal Data – Any information that identifies or relates to an identifiable individual (such as name, phone number, email, etc.).
  • Usage Data – Data collected automatically when using the Website.
  • Cookies – Small data files stored on your device to improve user experience.
  • User – Any visitor, student, parent, or individual accessing our Website or services.
  • Consent – Freely given, informed, and specific permission to collect and process personal data.

2. Information We Collect

a. Information You Provide Voluntarily

We may collect the following personal information when you fill enquiry forms, register, or communicate with us:

  • Full name
  • Email address
  • Mobile number
  • Educational background
  • Course or program of interest
  • Parent or guardian contact details (where applicable)
  • Any additional information shared voluntarily through forms, calls, WhatsApp, or emails

b. Automatically Collected Information

When you visit our Website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referring URLs

c. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Analyze visitor behavior
  • Enhance user experience

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

3. How We Use Your Information

  • To respond to enquiries and provide course information
  • To process admissions and registrations
  • To communicate important updates, schedules, or announcements
  • To send academic, administrative, or promotional communications (with opt-out options)
  • To improve our teaching services, curriculum, and website performance
  • To comply with legal and regulatory obligations

4. Legal Basis for Processing

  • Consent provided by the user
  • Contractual necessity for providing educational services
  • Legal obligations under applicable laws
  • Legitimate interests such as improving services and preventing misuse

5. Data Sharing and Disclosure

We do not sell or rent personal data.

Data may be shared only with:

  • Authorized internal staff for academic or administrative purposes
  • Technology service providers (CRM, hosting, communication tools)
  • Legal or regulatory authorities if required by law

All third parties are required to maintain confidentiality and data security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill educational and administrative purposes or as required by law. Once data is no longer required, it is securely deleted or anonymized.

7. Your Rights

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Withdraw consent for marketing communications

8. Data Security

We implement reasonable technical and organizational measures including:

  • Secure servers and restricted access
  • Encrypted communication channels
  • Limited internal access to personal data

While we take strong precautions, no system is completely secure. Users are encouraged to protect their personal information.

9. Children’s Privacy

Our courses may be accessed by students under 18 years of age. In such cases, personal data is collected with the consent of parents or guardians. We do not knowingly misuse or unlawfully process children’s data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Website constitutes acceptance of the revised policy.

11. Contact Us

For any questions, concerns, or data requests, contact:
Programmatix Institute
📧 Email: support@programmatixinstitute.com
🌐 Website: https://www.programmatixinstitute.com